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System Overview

3
  • Coonex System Overview
  • Real Estate Ecosystem & Lead Lifecycle
  • Coonex Hybrid Model: Software + Marketing Engine

Getting Started

1
  • Account Setup & Login

CRM

9
  • Dashboard
  • Leads & Contacts Management
  • CRM Reports & Analytics
  • Documents Management
  • Contacts & Organizations
  • Meetings & Calendar
  • Task Management
  • Projects & Properties Management
  • Lead Duplication Prevention and Validation

CMS (Website Builder)

1
  • CMS

Marketing & Automation

2
  • Pay-Per-Lead (PPL) System
  • Social Media Ads

Settings & Permission

3
  • Profile Settings
  • Lead Rotation Settings
  • Settings & Permission

Data & Privacy

1
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  • Dashboard

Dashboard

2 min read

The Coonex Dashboard is your real-time control center.
It gives you a complete snapshot of your company’s performance — from sales activity and lead sources to agent productivity and campaign results — all in one screen.


1. Overview #

The dashboard aggregates live data from all system modules (CRM, Tasks, Projects, Ads, and Reports) to give managers and agents instant visibility into their performance.

Key Highlights:

  • View total leads, properties, and revenue at a glance.
  • Monitor top-performing agents.
  • Track daily tasks and sales progress.
  • Analyze lead sources and conversion trends.


2. Top Members Widget #

This section displays the top-performing team members based on:

  • Closed Deals
  • Contacts Handled
  • Calls Made
  • Revenue Generated

Each member card shows:

  • Profile name and role.
  • Number of deals closed.
  • Total calls or client contacts.
  • Current sales revenue (linked to CRM deals).

Tip: Managers can use this widget to recognize high performers and track workload balance across the sales team.


3. Sales Revenue Overview #

Displays your total revenue performance over time — helping you measure business growth and identify top-selling months.

MetricDescription
Total RevenueSum of all closed deals (converted leads).
Revenue TrendLine graph showing growth by month.
CurrencyAutomatically displayed in the system’s default currency (e.g., AED, SAR, USD).

4. Leads Source Data #

Shows where your leads are coming from — giving you a clear picture of which platforms drive the best results.

Source TypeExamples
Social PlatformsFacebook, TikTok, Snapchat
Search AdsGoogle Ads
Messaging ChannelsWhatsApp
Direct / ManualEntered manually in CRM

Insight: The system updates these metrics in real time as new leads sync from active Coonex campaigns.


5. Top Lead Status (Last 30 Days) #

Visual chart summarizing the current state of all leads in your CRM.
Each status (e.g., New, Contacted, Negotiation, Offer Submitted, Closed) shows total count and percentage.

Why It Matters:
You can identify pipeline bottlenecks — for example, if many leads remain “New” or “No Response,” your team may need faster follow-ups.


6. Properties Summary #

This widget shows property-level insights directly linked to your CRM listings.

MetricDescription
Total PropertiesAll active listings in CRM.
Sold PropertiesProperties marked as sold.
Rent PropertiesActive rental listings.

7. Today’s Activities #

Displays the latest actions recorded by your team — including calls, meetings, or follow-ups.

“No data until now”

Once agents log activity (e.g., “Call made” or “Meeting completed”), this section updates automatically.


8. Tasks Overview #

Pie chart displaying the current distribution of tasks by status:

  • To Do
  • In Progress
  • Review
  • Done

Each category shows a percentage value to visualize completion progress.

Use Case: Managers can instantly identify pending work and agents who may need assistance closing tasks.


9. One-Click WhatsApp Integration #

From the dashboard, you can directly contact your clients via WhatsApp.
Clicking the WhatsApp icon beside a lead opens the chat instantly — no need to copy or save numbers.

This helps your sales team follow up instantly from the dashboard itself.


10. Data Privacy & Masking #

Sensitive data — such as client phone numbers or emails — is protected under the same hover-to-reveal privacy system used in CRM.
Even on the dashboard, these details are partially masked to prevent screenshots or unauthorized copying.

Only users with the right access level (Admin / Manager) can view full data.


11. Real-Time Campaign Sync #

The dashboard automatically updates whenever new leads enter from:

  • Meta Ads (Facebook / Instagram)
  • TikTok Ads
  • Google Search Campaigns
  • Coonex AI Lead Generation Forms

No manual refresh is required — every new lead or conversion appears instantly, fully tagged by campaign source.


12. Best Practices #

  • Review the dashboard daily for quick performance insights.
  • Use Lead Source Data to decide which channels to scale.
  • Monitor Task Progress weekly for operational control.
  • Verify Top Members every month to identify star performers.
  • Keep all data synced by ensuring ad accounts stay connected in settings.
Updated on October 23, 2025

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Lead Duplication Prevention and ValidationLeads & Contacts Management
Table of Contents
  • 1. Overview
  • 2. Top Members Widget
  • 3. Sales Revenue Overview
  • 4. Leads Source Data
  • 5. Top Lead Status (Last 30 Days)
  • 6. Properties Summary
  • 7. Today’s Activities
  • 8. Tasks Overview
  • 9. One-Click WhatsApp Integration
  • 10. Data Privacy & Masking
  • 11. Real-Time Campaign Sync
  • 12. Best Practices

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