Coonex Privacy Policy

Last Updated: June 3, 2025

At Coonex, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, services, and platform. By accessing and using Coonex, you agree to the terms outlined in this policy.

1. Information We Collect

We collect both Personal Information and Usage Information to provide you with the best service possible.

Personal Information includes:

  • Contact Information: Name, email address, phone number, physical address.

  • Account Information: Username, password, account preferences.

  • Transaction Data: Billing details, payment information, transaction history.

  • Demographic Information: Age, location, company, job position.

  • Communication Data: Messages or requests you submit via our platform.

Usage Information includes:

  • Website Interactions: Pages visited, time spent on the site, content accessed.

  • Device Information: IP address, browser type, device type, operating system.

  • Cookies: We use cookies to enhance your experience and gather analytics data.

2. How We Use Your Information

Your data is used to:

  • Provide Services: Manage your account, process transactions, and deliver requested services.

  • Communicate: Send updates, promotional offers, and important service-related notifications.

  • Enhance and Develop: Improve and personalize our services, develop new features and products, and optimize the user experience.

  • Analyze and Improve: Perform analytics to optimize the platform, track activity, and assess trends for better service delivery.

  • Legal Compliance: Ensure compliance with applicable laws and regulations.

3. Data Sharing and Third-Party Integrations

We prioritize your privacy, and we do not use your data as first-party data for external purposes. However, we may share your information with trusted third-party providers and integration tools to enhance your experience. These third parties may include:

  • Third-Party Tools and Integrations: To improve functionality, we may use third-party tools such as social media platforms (e.g., Facebook, Instagram), Zapier, or other integration platforms. These services may access your data, but only for the purpose of integrating Coonex with other tools you use.

  • Service Providers: We may share your information with service providers who assist in delivering services to you, such as payment processors, customer support tools, and analytics providers. These providers are bound by strict confidentiality agreements and are not authorized to use your data for purposes other than those specified.

  • Legal Obligations: We may disclose your information to comply with legal requirements, such as responding to subpoenas or court orders.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You can request deletion of your personal data, and we will process your request unless there is a legal reason to retain it.

5. Your Rights and Choices

You have the right to:

  • Access: Request access to the personal data we hold about you.

  • Correct: Update or correct inaccurate or incomplete information.

  • Delete: Request the deletion of your personal information, subject to any legal obligations.

  • Opt-Out: You can opt-out of promotional communications by using the “unsubscribe” link in emails or contacting us directly.

6. Data Security

We take the security of your data seriously and use industry-standard technical, administrative, and physical measures to protect it. However, no method of transmission over the internet is fully secure, and while we strive to protect your data, we cannot guarantee absolute security.

7. Data Use for Enhancement and Development

By using Coonex, you grant us the authority to use the data you provide to enhance our services, develop new features, and improve the user experience. This includes using the data to analyze and optimize the platform, personalize interactions, and build new tools or features.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to track your website activity, personalize content, and analyze usage. You can manage your cookie preferences through your browser settings, though disabling cookies may affect your experience.

9. Third-Party Links

Our platform may contain links to third-party websites. These sites have their own privacy policies, and Coonex is not responsible for their practices. Please review their privacy policies before submitting any personal data.

10. International Data Transfers

If you access Coonex from outside the United States, your personal information may be transferred to, stored, and processed in the U.S. or other countries. By using Coonex, you consent to these transfers.

11. Children’s Privacy

Coonex is not intended for children under 13. If we learn that we have collected personal data from a child under 13, we will take steps to delete that information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. Your continued use of Coonex after any changes signifies your acceptance of the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data rights, please contact us at:

Coonex
Email: privacy@coonex.com

Coonex Privacy Policy

Last Updated: June 3, 2025

At Coonex, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, services, and platform. By accessing and using Coonex, you agree to the terms outlined in this policy.

1. Information We Collect

We collect both Personal Information and Usage Information to provide you with the best service possible.

Personal Information includes:

  • Contact Information: Name, email address, phone number, physical address.

  • Account Information: Username, password, account preferences.

  • Transaction Data: Billing details, payment information, transaction history.

  • Demographic Information: Age, location, company, job position.

  • Communication Data: Messages or requests you submit via our platform.

Usage Information includes:

  • Website Interactions: Pages visited, time spent on the site, content accessed.

  • Device Information: IP address, browser type, device type, operating system.

  • Cookies: We use cookies to enhance your experience and gather analytics data.

2. How We Use Your Information

Your data is used to:

  • Provide Services: Manage your account, process transactions, and deliver requested services.

  • Communicate: Send updates, promotional offers, and important service-related notifications.

  • Enhance and Develop: Improve and personalize our services, develop new features and products, and optimize the user experience.

  • Analyze and Improve: Perform analytics to optimize the platform, track activity, and assess trends for better service delivery.

  • Legal Compliance: Ensure compliance with applicable laws and regulations.

3. Data Sharing and Third-Party Integrations

We prioritize your privacy, and we do not use your data as first-party data for external purposes. However, we may share your information with trusted third-party providers and integration tools to enhance your experience. These third parties may include:

  • Third-Party Tools and Integrations: To improve functionality, we may use third-party tools such as social media platforms (e.g., Facebook, Instagram), Zapier, or other integration platforms. These services may access your data, but only for the purpose of integrating Coonex with other tools you use.

  • Service Providers: We may share your information with service providers who assist in delivering services to you, such as payment processors, customer support tools, and analytics providers. These providers are bound by strict confidentiality agreements and are not authorized to use your data for purposes other than those specified.

  • Legal Obligations: We may disclose your information to comply with legal requirements, such as responding to subpoenas or court orders.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You can request deletion of your personal data, and we will process your request unless there is a legal reason to retain it.

5. Your Rights and Choices

You have the right to:

  • Access: Request access to the personal data we hold about you.

  • Correct: Update or correct inaccurate or incomplete information.

  • Delete: Request the deletion of your personal information, subject to any legal obligations.

  • Opt-Out: You can opt-out of promotional communications by using the “unsubscribe” link in emails or contacting us directly.

6. Data Security

We take the security of your data seriously and use industry-standard technical, administrative, and physical measures to protect it. However, no method of transmission over the internet is fully secure, and while we strive to protect your data, we cannot guarantee absolute security.

7. Data Use for Enhancement and Development

By using Coonex, you grant us the authority to use the data you provide to enhance our services, develop new features, and improve the user experience. This includes using the data to analyze and optimize the platform, personalize interactions, and build new tools or features.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to track your website activity, personalize content, and analyze usage. You can manage your cookie preferences through your browser settings, though disabling cookies may affect your experience.

9. Third-Party Links

Our platform may contain links to third-party websites. These sites have their own privacy policies, and Coonex is not responsible for their practices. Please review their privacy policies before submitting any personal data.

10. International Data Transfers

If you access Coonex from outside the United States, your personal information may be transferred to, stored, and processed in the U.S. or other countries. By using Coonex, you consent to these transfers.

11. Children’s Privacy

Coonex is not intended for children under 13. If we learn that we have collected personal data from a child under 13, we will take steps to delete that information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. Your continued use of Coonex after any changes signifies your acceptance of the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data rights, please contact us at:

Coonex
Email: privacy@coonex.com

Coonex is an all-in-one real estate growth platform combining smart CRM, AI-powered lead generation, and full-service marketing—built to help agencies and developers scale faster with less effort.

Contact us :
Incubator Building, Khalifa City A, Abu Dhabi, P.O. Box 2282, United Arab Emirates
Phone: +971 54 486 8373