Privacy Policy
Last updated: January 2026
1. Information We Collect
We collect information you provide directly to us when you create an account, book a demo, or contact us - including your name, email address, phone number, and company details. We also collect usage data automatically when you interact with the platform, such as IP address, browser type, pages visited, and actions taken within the platform.
2. How We Use Information
We use the information we collect to operate and improve the Coonex platform, respond to your inquiries and provide customer support, send product updates and marketing communications (where permitted) and account notifications, and to comply with legal obligations. We do not sell your personal data to third parties.
3. Data Security
We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data is encrypted in transit and at rest. Access to personal data is restricted to authorised personnel only. While we strive to protect your data, no method of internet transmission is completely secure.
4. Third-Party Services
The Coonex platform may integrate with third-party services such as advertising platforms, analytics tools, and CRM integrations. These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services. We share data with third parties only as necessary to provide services or as required by law.
5. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access, correct, or delete your data or restrict its processing. You may also have the right to obtain a copy of your data and withdraw consent where processing is based on consent. To exercise any of these rights, contact us at [email protected].
6. Contact
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, contact our team at [email protected]. We take all privacy inquiries seriously and will respond within a reasonable timeframe.